Desktop Support Part Time

Desktop SupportPart Time3 Days a WeekTuesday, Wednesday, Thursday

• 5+ years practical experience performing Level 2 technical support

• 5+ years practical experience working in various corporate settings

• 3+ years practical experience with Active Directory, creating, modifying, and deleting network accounts

• 3+ years practical experience working in IT projects such as Operating Systems and hardware deployments

• 3+ years practical experience working with SCCM

• Training/Certification-Original Equipment Manufacturer (OEM) certification- HP (preferred), Lenovo, Dell, Apple – a plus

• Professional Certification- CompTIA (A+, Network+)

• Must possess exemplary Customer Service skills and previous experience supporting senior executives a plus

• Expertise with Operating Systems - Microsoft Windows 10

• Hardware- Desktop, laptop and laser printer

• Experience with ServiceNow and with SCCM to image desktops/laptops

• Experience with supporting and troubleshooting Audio/Visual equipment or desktop A/V a plus.