Digital Delivery Lead (Program Manager)

12 May 2024

Vacancy expired!

Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions.

The Digital Delivery Lead is a key stakeholder facing and internal leadership role that is responsible for managing a portfolio of work related to various digital solutions including but not limited to Web, Mobile, Social, RPA, AI, ML, and Advanced Analytics solutions within one or more Maximus field operations. The Digital Delivery Lead is responsible for leading engagements from late-stage opportunities to successful delivery in terms of scope, deliverables, budget, commercial commitments, customer expectations, and achievement of desired outcomes. This role is responsible for the day-to-day leadership of deployed digital team members within an operation and also fostering and maintaining high-level stakeholder relationships throughout the engagement. The Digital Delivery Lead provides thought leadership to stakeholders in solving program/project management problems and by identifying areas for continuous improvements.

Requirements:•Ability to lead, motivate and direct a team•Demonstrate strong stakeholder management to achieve project objectives •Ability to interact with stakeholder both within and outside of immediate team to achieve results•Ability to develop detailed project schedules coordinating multiple parties to deliver projects on time or early and at or under budget •Ability to work with multiple teams, consolidate updates, and communicate progress, risks & issues, and mitigation plans to the client•Ability to predict and identify issues and perform advanced risk mitigation•Ability to drive and execution vision and goals of the team •Identify additional opportunities and work with internal team to shape solutions •Strong communication skills, both written and verbal •Ability to find solutions to all sorts of challenges: technical, organizational, and personal •Scrum Master certification preferred but not required•Hands-on experience in both individual contributor and leadership roles within a team executing using agile, waterfall, and hybrid delivery methodologies•Travel: Ability to travel as required

Qualifications:•Bachelor's degree required•Minimum 8-10 years of experience in program management role with Waterfall and Agile methodologies •Experience with software project management and/or program management •Experience with practicing agile delivery methodologies•Experience managing and leading the work of others•Experience with working with nearshore, offshore, and working in a distributed team•Experience in a variety of "digital" technologies •Experience working with clients, customers, and stakeholders

Job Summary

Essential Duties and Responsibilities:

- Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.

- Responsible for leading engagements from late stage opportunities to through successful delivery in terms of scope, deliverables, budget, commercial commitments, customer expectations, and achievement of desired outcomes.

- Responsible for managing a portfolio of work related to various digital solutions including but not limited to Web, Mobile, Social, RPA, AI, ML, and Advanced Analytics solutions within one or more field operations.

- Interact with internal stakeholders both within and outside of immediate team to achieve results and drive and execution vision and goals of the team.

- Interact with internal and external customers.

- Provide complex issues/risks identification and resolution.

- Responsible for professional development by providing coaching and identifying new opportunities for growth for direct reports.

- Monitor performance of team members according to established monitoring standards; conduct performance appraisals, make decisions on personnel actions including hiring, firing and disciplinary actions.

- Develop detailed project schedules coordinating multiple parties to deliver projects on time or early and at or under budget.

Minimum Qualifications:

- Bachelor's degree in related field of study required.

- Minimum 10 years related experience required.

Education and Experience Requirements

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MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max

USD $160,000.00/Yr.

Posted Min

USD $94,000.00/Yr.

  • ID: #49918458
  • State: New Jersey Princeton 08540 Princeton USA
  • City: Princeton
  • Salary: USD $160,000.00/Yr. - USD $94,000.00/Yr.
  • Job type: Permanent
  • Showed: 2023-05-12
  • Deadline: 2023-07-10
  • Category: Et cetera