Director of Restaurants & Bars

Strategic Leadership & OperationsDesign and execute a comprehensive operational strategy for all dining outlets and food service touchpoints across the resortEnsure seamless alignment with the property's vision of farm-to-table excellence, sustainable practices, and memorable guest experiencesDevelop and manage operating budgets, financial forecasts, and performance metrics for all F&B operationsBuild an entrepreneurial spirit that aligns with our brand standards to focus on driving creativity and initiative that meets financial and guest satisfaction goals whilst the team as business leadersMonitor and analyze key performance indicators including revenue, costs, guest satisfaction, and team engagementImplement innovative service standards and operational systems that elevate the guest experience while maintaining efficiencyFoster a collaborative environment by collaborating with the Culinary Director to ensure timeliness of service and seamless executionTeam Development & LeadershipRecruit, inspire, and mentor a dedicated team of restaurant service team members and leadersProvide hands-on coaching, comprehensive training programs, and ongoing professional development opportunitiesFoster a culture of genuine hospitality where every team member delivers exceptional, personalized serviceConduct regular performance evaluations, provide constructive feedback, and develop team succession plansSchedule and manage staffing levels to ensure optimal service delivery across all outlets and eventsGuest Experience & Service ExcellenceMaintain the highest standards of hospitality and service across all dining experiences and ensure all service standards are continuously being metProactively address guest feedback and resolve concerns with grace and professionalismCreate signature dining moments that reflect Wildflower Farms' soul of the placeMonitor guest satisfaction metrics through Revinate and implement continuous improvement initiativesCompliance & SafetyEnsure compliance with all health, safety, and sanitation regulationsMaintain current knowledge of food safety protocols and alcohol service regulationsOversee proper handling, storage, and preparation of all food and beverage itemsConduct regular inspections and audits of all dining outletsImplement and maintain comprehensive safety training programs for all team membersPay Range: $115k/year - $125k/year