Field Implementation Specialist- Remote / Telecommute

03 Jul 2024

Vacancy expired!

We are looking for an

Field Implementation Specialist - Remote / Telecommute for our client in

Princeton, NJ

Job Title: Field Implementation Specialist - Remote / Telecommute

Job Location: Princeton, NJ

Job Type: Contract

Job Description:
  • Duties involve acting as the primary liaison/customer representative throughout the implementation, Client's solution correlation, and clinical application support. Includes planning and coordination for the implementation and customer training, as well as problem solving issues that arise for customers throughout the implementation.
  • Provides highly visible, self-supervised and self-directed, extensive on-site advisory customer support through the consultative performance of complex implementations of Client's solutions and tailored customer training for Client's solutions to meet customer needs based on an individualized assessment of the customer’s personnel, organizational structure, workflow and maximization of equipment capabilities, which may include: equipment, applications, systems, and IT solutions.
  • Acts as an advisor on customer issues and drives efficiencies & optimization for the customer and Client's through independent analysis and problem solving. Responsible for increased sales revenue by identifying opportunities for additional assays or new system consumables for customers, (i.e. reagents, primary antibodies, bio-markers, software).
  • Performs these job duties remotely and independently.
  • Advanced and specialized knowledge generally of particular area, system or equipment with regard to technologically advanced instruments and scientific applications.
  • Requires specific training and certification.
  • Utilizes independent judgment and discretion in analysis of customer particularized needs and problem solving issues that arise during the implementation process.
  • May adapt procedures, processes, tools, equipment, and techniques to meet the more complex requirements of the position.
  • Independently analyzes and resolves most customer questions and problems and refers only the most complex issues to higher levels.
  • Provides project management responsibilities and serves as subject matter expert with customers.
  • Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.
  • Regular and predictable attendance is an essential function of this highly responsible position.

Skills:
  • The minimum education, knowledge, experience, skills and attributes required to perform the essential functions of this position: 3 years of previous experience in a clinical laboratory or IT in a clinical lab environment Ability to learn Client's solutions (i.e. chemistry, immunology, molecular, life sciences, IT solutions), and stay current with industry trends Effective written/verbal communication skills as well as project management experience Effective customer consultative skills which include advanced scientific knowledge and analysis, exceptional customer engagement, and fostering of strong customer relationships Can work as a field based individual contributor with independence and autonomy.

Education:
  • Associate’s degree in Medical Technology, Information Technology, Computer Science or Clinical Laboratory Sciences.
  • Bachelor’s degree and Clinical Laboratory certifications preferred.

  • ID: #43803591
  • State: New Jersey Princeton 08540 Princeton USA
  • City: Princeton
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-07-03
  • Deadline: 2022-08-30
  • Category: Et cetera