Front Desk & Patient Care Coordinator– (Sales-Focused Role)

Now Hiring: Rockstar Sales-Oriented Front Desk & Patient Care Coordinator

Montclair, NJ | $22–$26/hr + Bonus | Full-Time (Part-Time to Start)

Do you love talking to people and helping them say "yes" to something that can truly change their lives?

If you're naturally persuasive, energetic, and confident in guiding people toward taking action—this role is for you.

About Us:

We’re a high-impact Acupuncture & Herbal Medicine Clinic in Montclair, NJ, changing lives every day with powerful, integrative care. Our office is fast-paced, positive, and purpose-driven—and we’re looking for a sales-savvy superstar to join our small but mighty team.

We’re not just answering phones and making appointments. We’re helping people commit to their health, overcome hesitation, and take action. That’s why sales is not just part of the job—it is the job. Everything else supports that goal.

About You:

You are confident, persuasive, and love helping people commit to what’s good for them

You excel at communication, especially over the phone, and know how to build instant rapport

You’re a natural closer who understands that guiding people to say yes is an act of service

You’re organized, tech-savvy, and able to manage multiple tasks without dropping the ball

You thrive in a fast-paced environment and take pride in being a valuable team member

You’re optimistic, emotionally intelligent, and love being part of a wellness-focused mission

Key Responsibilities:

Serve as the first and last point of contact for every patient

Handle inbound/outbound calls and convert inquiries into booked appointments

Follow up with potential patients, explain treatment plans, and overcome objections

Support front desk operations—scheduling, payments, paperwork, patient flow

Assist with social media, marketing, and CRM outreach

Help with light clinical tasks (room setup, treatment prep) and occasional insurance work

Training & Hours:

This is a full-time role, but you'll begin with a part-time schedule (22–25 hrs/week) for a 60–90 day training and evaluation period.

This transition period is ideal if you're looking to ease into a new role over the summer while learning the ropes, then go full speed ahead with a full-time position by September.

Schedule: Monday to Friday, including two evenings per week until 7 PM

Major holidays off

Compensation & Perks:

$22–$26/hr based on experience

Performance-based bonuses tied to conversions and patient retention

Salary review after 90 days based on performance

Opportunity to grow into a long-term, high-impact role

Supportive training environment—we’ll teach the right person, but we can’t teach drive

⚠ Please Read Before Applying:

This is not a receptionist role and not a fit for someone shy, passive, or unsure about sales.

This is not an internship or stepping stone for aspiring acupuncturists.

We are hiring a career-minded professional ready to own this role and grow with us.

Ready to Apply?

Send your resume and cover letter with the subject line: “ROCKSTAR”

Tell us why you're the right person for this role—and why you love sales.

⚠ Applications without a cover letter will not be considered.

Job Types: Full-time, Part-time

Pay: $22.00 - $26.00 per hour

Expected hours: 20 – 40 per week