(FT) Student Services Associate

(FT) Student Services Associate Print (https://www.governmentjobs.com/careers/atlanticcape/jobs/newprint/4714301) Apply  (FT) Student Services Associate Salary$34,839.00 AnnuallyLocation Mays Landing Campus, NJJob TypeFull-TimeJob Number202200279DivisionStudent Affairs and Enrollment ManagementDepartmentAdmissions/Enrollment and RecruitmentOpening Date10/31/2024Closing Date11/17/2024 11:59 PM Eastern

Description

Benefits

DescriptionServes as initial intake associate responsible for providing students and visitors with appropriate information to successfully enroll in college programs.Examples of Duties

Provides excellent customer service to all visitors, students, faculty, and staff

Greets prospective students and visitors upon arrival with a friendly and professional demeanor.

Assists in guiding visitors to their scheduled appointments, tours or on-campus events

Verifies and updates student information in Colleague

Answers general inquiries about admissions, academic programs, campus resources, and application procedures

Assists students in scheduling virtual academic advising, testing, and registration appointments

Provides support in scanning and linking all incoming student records

Provides assistance with logging unofficial transcripts as needed

Develops weekly visitation reports

Assists students with accessing the college’s online portal and mobile app (Atlantic Cape Connect)

Performs password resets including but not limited to the college’s online portal for students and student email

Provides detailed information about the college, admissions process, campus facilities, and available resources

Assists the Division of Student Affairs with setup and coordination of campus tours, open houses, and admissions events

Provides support for events, including managing registration, directing guests, and facilitating smooth operations

Performs general office duties including but not limited to processing mail, data entry, answering phone and reporting

Performs related duties as assigned

Typical QualificationsEducation:

High School diploma

Associate’s degree preferred

Experience:

Customer Service experience

Competencies and Skills:

Computer skills to include Microsoft Office products

Demonstrated ability to work independently

Knowledge of Ellucian’s Colleague management information system a plus

Supplemental InformationThis position may require flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.Atlantic Cape offers a complete benefits package to full-time employees including:

Pension/Defined Contribution Plans (https://www.nj.gov/treasury/pensions/pension-info-active.shtml)

Medical and Prescription

Dental (https://www.deltadentalnj.com/)

Vision

Flexible spending accounts

Paid holidays

Paid time off

AgencyAtlantic Cape Community CollegeAddress5100 Black Horse Pike Mays Landing, New Jersey, 08330 Phone609-343-5611 609-343-5108 Websitehttp://www.atlantic.edu/ Apply Please verify your email address Verify Email