General Deli & Catering Store Manager

03 Apr 2024

Brief description

Responsible for all aspects of managing the delicatessen business. Must have an owner mentality.


Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, be profitable and increase efficiency.

Enforce departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. Recommend changes to improve on efficiencies

Locate, select, and procure merchandise for resale, representing management in purchase negotiations.

Manage staff, prepare work schedules, and assign specific duties.

Oversee activities directly related to making products or providing services. Deliver on a high degree of quality.

Plan and direct activities such as sales promotions and coordinate with other department heads as required.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Work with management to determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

Full-in as needed in all functions related to the deli

Qualifications and requirements

Bachelor’s degree or an associate’s degree perferred;

2 to 3 years’ experience in the hospitality industry;

Knowledge of local Department of Health regulations;

Technically savvy;

ServSafe Food Safety Manager Certification;

Ability to give full attention to what other people are saying, to use logic and reason to identify the strengths and weaknesses of alternative solutions, and to monitor/assess the performance of other ndividuals.

Competencies (in order of importance)

Dependability — Job requires being reliable, responsible, and dependable in fulfilling obligations.

Attention to Detail — Job requires being careful about detail and thorough in completing tasks.

Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.

Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Initiative — Job requires a willingness to take on responsibilities and challenges.

Key performance Indicators

Business growth. Managing for top and bottom-line results.

No violations with local, state and federal regulations and laws.

Maintaining the A&S culture and building a team spirit.

Building a winning team and promoting staff development.

Organic growth of the customer base.

Contributing to the community.

Building the A&S Brand.

Lines of communication

Reports to the CEO.

Working conditions

Exempt position with a varying work schedule. Weekend and overtime work may occur on a regular basis.

Onsite employee with some remote work.