Vacancy expired!
Trigyn has contract opportunity for Help Desk Technician in Trenton, NJ.
Description:Oversees timely delivery of quality technical support to internal and external customers. PC imaging using SCCM; software installation and end user troubleshooting. The client is seeking an individual to work and support the desktop, laptop, mobile and server environments. This work will include deploying new computers and mobile devices. Technologies that this position will be working with will include the following: MS Office 365; OneDrive; MS Endpoint Configuration Manager; Windows 10; Defender ATP Anti-Virus; Windows Server 2016,2019; Group Policy; Active Directory; Dell PC & Laptop support; Apple iPad; MS Surface; HP MFP & Laser Printers.The selected consultant will be actively involved with the design, support, and long-term future of statewide projects and initiatives such as the following: Answer helpdesk calls and provide Tier I and II support, including basic system malfunctions up to and including full system replacements Collect and analyze data to identify potential security violations, including ensuring compliance with technology/data security policies and procedures Configure and deploy client workstations and associated operating systems and applications software Configure and support wireless/mobile devices, for example, smartphones, tablets, and data terminals, including all iOS and Android Mobile Devices Help verify new statewide software packages and system images work as proposed/designed Receive and inventory new equipment and prepare used equipment for surplus disposal Apply and grant permissions on approved system access requests Effective written and verbal communication skills Basic printer repair Office 365 troubleshooting Video conferencing troubleshooting. Android phone configuration Other related duties as requiredOversees timely delivery of quality technical support to internal and external customers. Manages help desk personnel and develops policies and procedures governing how to troubleshoot IT issues, including identification, documentation, distribution and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected. Requires a bachelors degree. RELEVANT WORK EXPERIENCE: 2 to 5 yrs.For Immediate Response call or send your resume to TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 certified company.- ID: #49399667
- State: New Jersey Trenton 08602 Trenton USA
- City: Trenton
- Salary: DOE
- Job type: Contract
- Showed: 2023-03-04
- Deadline: 2023-05-02
- Category: Et cetera