HR IT Service Delivery Lead

31 May 2024

Vacancy expired!

Our client is seeking an experienced HRIS Analyst to become part of their team. The primary focus of this position is to support the maintenance of the human resource management system (SAP-HR) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists HRIT team in executing day-to-day support and enhancement work. Responsibilities:

  • Participate in requirement gathering, understand the design and take ownership of data conversion and system testing as part of the HRIS systems enhancement or implementation projects.
  • Conduct thorough Joint Application Design sessions with the business end users and development teams to review business needs and document any additional system/reporting requirements
  • Perform analysis and translate business needs and to create solution requirements documentation
  • Develop and/or update product solution overviews, FAQs and user documentation to support project implementation activities
  • Maintain Standard operations procedure documentation for key processes and support communication to global super users.
  • Serves as point of contact for HR technology inquires related to process, procedure, technical assistance, and reporting.
  • Provide support to HR COEs with annual HR processes/cycles (e.g., Benefits, Compensation Planning, Performance Management, Recruiting, Finance budgeting)
  • Provide support for post cycle activity like tracking of completion, consolidation, analysis to ensure data integrity, provide roll-up reports and monitor data updates in internal and external vendor systems
  • Perform lead data integrity checks/data analysis, when necessary, develop counter measures to correct quality issues and perform group data updates, exports, imports into SAP.
  • Provide testing and validation support for cyclic IT projects including upgrades, Service Packs.
  • Troubleshoot system issues by acting as a liaison between HRSD & IT to raise and prioritize incidents (break-fix) service incidents (Enhancement and Changes), define issue requirements, ensure proper testing, implementation and follow through with incident resolution.
  • Assist with testing and monitoring automated HR data interfaces to and from SAP HR to all in-house and in the cloud systems (external vendors)
  • Collect, cleanse and transform HR data for Mergers & Acquisition as well as systems or process reorganizations and perform mass data uploads into SAP-HR and other systems
  • Act as a troubleshooter and works closely with IT and our HRIS vendor (ADP, Alight, Fidelity) to debug and recommend fix to reported issues.
  • Monitor, administer, and troubleshoot daily data integration feed from our external sources to HRIS
Required Skill & Experience:
  • Bachelors degree in Human Resources, Business Administration, Information Technology or other related field.
  • 5 years of hands-on, Global HRIS implementation and support work
  • Good understanding of HR process and expertise in HR data modeling to support various project and business decisions.
  • Ability to explain SAP concept to business in non-technical terms and HR processes to IT in more technical terms.
  • Strong analytical, prioritizing, interpersonal, problem-solving skills.
  • Ability to work independently and on a team
  • Must be a self-starter and exercise independent judgment and be highly organized
  • Ability to handle sensitive matters and maintain confidentiality
Preferred Skill & Experience:
  • 3 to 5 years of SAP experience supporting multi country global SAP-HR systems.
  • Experience in any module of Success Factors, working in Hybrid SAP and SF environment is preferred
  • Exposure to European union GDPR and associated reporting work in an HR system
  • Familiarity with IT systems development lifecycle, ERP Support
  • SAP Techno-Functional background is preferred, the role is more technical then functional
  • Experience in writing function specification for interfaces and custom webdynpro and Fiori user interfaces.
  • Experience proposing screen enhancement and creating SAP custom info types

  • ID: #41989467
  • State: New Jersey Shrewsbury 07702 Shrewsbury USA
  • City: Shrewsbury
  • Salary: $140000 - $150000 yr
  • Job type: Contract
  • Showed: 2022-05-31
  • Deadline: 2022-07-29
  • Category: Et cetera