HR Service Center Representative

HR Service Center RepresentativeThis is a contract to hire, fully remote opportunity. About this PositionWe’re seeking a Customer Service Specialist interested in HR to support leave of absence, disability, and unemployment inquiries. This role is 100% remote, handling a high volume of daily calls while providing professional, accurate, and empathetic assistance. Ideal for candidates with prior HR experience or those eager to transition into HR-focused work.Job Responsibilities Answer 20–30 inbound calls per day related to leave, disability, and unemployment. Provide accurate and timely responses to employee inquiries. Document and track case information with attention to detail. Multitask between systems while maintaining high-quality customer service. Collaborate with team members to ensure consistent and compliant support.Job Skills/Requirements Strong customer service skills with ability to handle high call volume. Prior HR experience preferred; interest in HR career path required. Excellent attention to detail and organizational skills. Ability to multitask and manage workload efficiently. Reliable internet and quiet workspace for remote work.Additional Information Schedule: 12pm-8pm ESPay Range $20/hourYUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.