Level 1 desktop support technician

19 Nov 2024

Vacancy expired!

Top Reasons to Work for my Client:
  • Long Term Contract (W2 or C2C) or Full Time w/benefits, your choice!
  • Work with prestigious clients.
  • Streamlined interview process, we can get you hired fast!
  • No travel required!
  • Inclusive workplace!
  • Manager is well-liked and respected by his team.
Job Type : Contract Location : Basking Ridge, New Jersey Pay : Great Pay / Long Term Contract Job Description Our client is seeking a customer-service oriented Level 1 desktop support technician for enterprise end users desktop, laptop, mobile devices, tablets, and peripherals. The technician will provide routine and ad hoc support to end users on a variety of issues.

What you will be doing:
  • Identifying, researching and resolving of user issues, call ownership, as well as the documenting, tracking and monitoring of problems to ensure timely resolution.
  • Recognize and escalate priority issues and translate non-technical language into technical terms is critical to the success of this role.
  • Frequent contact with desktop, laptop & mobile end-users, peers and managers.
  • Exercise independent judgment, as well as demonstrate a continuous positive attitude and be a team player.

Experience you will need:
  • Experience troubleshooting and repairing desktops, laptops, servers, routers/switches, peripherals, Windows, MAC, tablets, iOS, and Android operating systems.
  • Experience with LV1 MAC Desktop support is a huge plus
  • Basic Active Directory administration (Adds, Moves, Changes)
  • Ability to consistently diagnose complex technical problems related to mobile devices, laptops, desktops, peripherals.
Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days

  • ID: #23007881
  • State: New Jersey Baskingridge 07920 Baskingridge USA
  • City: Baskingridge
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2021-11-19
  • Deadline: 2022-01-17
  • Category: Et cetera