Level III On-Site Audiovisual and Videoconference Field Service Technician job vacancy

Vacancy expired!

Be more than just an employee. Join New Era’s growing team and experience a corporate culture that promotes personal and professional development. We are looking for team members to contribute to and deliver our mission to “securely connect people, places, and information in a rapidly changing digital world.” Work alongside

the finest team of highly skilled and industry certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology is a global IT integrator with 2,500+ employees delivering Collaboration, Cloud, Data Networking, Security, Large Venue, and Corporate AV and Managed Service Solutions to more than 9,000 customers.We currently have a need for a Level III On-Site Audiovisual and Videoconference Field Service Technician supporting a Global Network Infrastructure environment. The ideal candidate will have 5 to 7 years of relevant work experience. Global Financial Services, Healthcare or Pharmaceutical experience is strongly preferred.

· Minimum 8-10 years of experience operating audiovisual, multimedia, broadcast, and computing systems.
· Extensive background in audiovisual systems engineering, maintenance, and operational support
· Strong computer skills including MAC and/or PC based applications
· In-depth knowledge of commercial audiovisual, videoconferencing, multimedia, and broadcast manufacturers.
· Understanding of networking, servers, infrastructure, phone systems, architecture, and applications and how these integrate with a VC platform
· Understanding of various videoconference platforms including Cisco, Poly, Microsoft Teams, Zoom, and others.
· Understanding of operations of various audiovisual control systems including AMX, Extron, and Crestron
· Understanding of operations of various audio DSP equipment
· Professional demeanor and customer service skills
· Ensure appropriate use of equipment
· Self-sufficient, self-motivated, organized, reliable, and punctual
· Avixa (Infocomm) Industry Certified CTS (Certified Technology Specialist)
· Proficient in system troubleshooting and repair of field serviceable items
· End user training
· Assist in performing maintenance and preventive maintenance on existing AV equipment
· Customer orientation for meetings and events
· Technical recommendations and evaluation of innovative technology regarding videoconference technology.
· Proficient in broad range of A/V Presentation Technology applications.
· Evaluate and test new technology.
· Provide input required for recommendations/system design for new and existing technologies.
· Effectively communicate with employees, customers, and colleagues
· Ability to use hand and power tools in a safe and efficient manner
· Ability to work and think independently
· Knowledge of basic to advanced signal flow for audio, video, and control
· Ability to troubleshoot basic AV network and connection issues to UCC platforms
· Ability to manage small to medium projects
· Ability to solder & crimp connectors
· Minor programming capability (AMX/Crestron) - changes and troubleshooting
· Valid Driver's License

ID: #49401462
State: New Jersey Raritan 08869 Raritan USA
City: Raritan
Salary: $100,000 - $110,000
Job type: Permanent
Showed: 2023-03-04
Deadline: 2023-05-01
Category: Et cetera