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Corp to Corp and W2 AllowedInterview Mode: Video InterviewLocation: Immediate onsite in Mahwah, New Jersey 07430 for Hybrid model (3 days onsite 2 days remote)Duration: 12+ Months
Job Description:The Third Level Engineering (TLE) support candidate requires technical acumen and analytical troubleshooting skills to perform incident management activities for root cause investigation and expedited service restoration. In addition, he/she participates in post incident reviews to identify process improvement opportunities such as procedural modifications, increased instrumentation capabilities to proactively detect anomalies and / or introducing innovation through automation. You will assist in writing automated scripts to perform troubleshooting tasks and developing dashboards to improve efficiencies and increase visibility of operational metrics. SKILLS: RedHat clustering, VMWare, OPENSHIFT, Linux/Unix scripting, Grafana, x86 architectures, Java, Python, Ansible Responsibilities:- Assists with recreating problems and testing of remediation and workaround procedures to facilitate future problem resolutions
- Conduct root cause analyses on low to highly complex systems to identify actions for prevention of reoccurring problems and incidents
- Engage third-party vendor support services to meet business recovery SLAs
- Maintain records of actions taken to communicate problem resolution status and to comply with established procedures
- Receives and completes support requests to ensure problem resolution occurs within established guidelines
- Responds to support requests and provides information to enable resolution and to escalate unresolved cases within established procedures.
- Strong written & verbal communication skills
- Linux System Administration
- Data Analysis
- Assists with problem root cause analysis troubleshooting and testing of remediation procedures
- ID: #48699113
- State: New Jersey Mahwah 07430 Mahwah USA
- City: Mahwah
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2023-01-20
- Deadline: 2023-03-20
- Category: Et cetera