Network Tech Support

20 Feb 2025

Vacancy expired!

Network Technical Support Specialist One of our clients, medical devices and services company is looking for an enthusiastic

Network Technical Support Specialist.

Must be authorized to work in US for ANY EMPLOYER. No H1 Visa support for this position.

The Location is Northern New JerseyPermanent position with great benefits.Hybrid commute - 2/3 days Home/Office.

To be considered immediately please send your resume to igork @ brainsworkgroup.com

Network Technical Support Specialist

Job SummaryThe Network Technical Support Specialist is responsible for providing technical assistance to customers, sales, service, and clinical education specialists with regards to Networked Solutions.

Role:
  • Provide telephone support customers, sales, service, and clinical staff.
  • Create and review technical documents as required.
  • Perform troubleshooting of system failures and identify root causes of failures.
  • Inspect LAN infrastructure and fix minor or major problems/bugs on remote systems.
  • Set up, configure, and test network equipment in lab environment.
  • Troubleshoot and investigate field problems – formulate and/or assist other departments in corrective action.
  • Document all activities and provide timely reports, as required, to management.
  • Provide training seminars to personnel and customers as required.

Requirements and Skills:
  • BS/BA Degree in Computer Science, Computer Engineering or equivalent
  • CompTia Net+
  • CCENT/CCNA qualifications not required but strongly desired
  • 2 years’ experience as a Network Support Engineer
  • Excellent organizational and communication skills for interfacing with customers and colleagues
  • Solid working knowledge of Networking Technology
  • Solid working knowledge of computer-based technology and PC applications
  • Customer oriented with experience and knowledge of Service
  • Occasional travel is required to support customers and field personnel

Use this link to apply directly:

https://brainsworkgroup.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=15749783Or email:

Check ALL our Jobs: http://brainsworkgroup.catsone.com/careers Keywords: customer, support, service, network, AP, switch, windows, help desk comptia ccna ccent

  • ID: #49313528
  • State: New Jersey Ramsey 07446 Ramsey USA
  • City: Ramsey
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2023-02-20
  • Deadline: 2023-04-20
  • Category: Et cetera