Night Manager

Lead & supervise night shifts, ensuring safety, security and a seamless and welcoming guest experience.Manage night audit functions, accurately reconciling guest accounts & posting charges.Handle check-ins/check-outs, reservations, and guest enquiries in a professional and efficient manner.Handle guest concerns and resolve issues promptly to maintain a high level of guest satisfaction.Generate daily reports, offering insights into hotel performance and operations.Manage front office duties and coordination with other departments to ensure smooth operations.Oversee the property’s security, ensuring all safety protocols are followed.Ensure compliance with hotel policies, procedures, and legal requirement