Office Assistant (Nutley)

Seeking full time Office Assistant for a busy established HR Outsourcing firm M-F 8a-5p. Performing various tasks, projects, and services. Must have strong analytical and problem solving skills and the ability to organize and prioritize multiple assignments. Exhibit excellent written, verbal communication, interpersonal and customer service skills to represent the company in a professional manner.

handle benefit inquiries and complaints to ensure quick, equitable resolutions with insurance providers and members via phone, e-mail, and mail

provide accurate, valid and complete information to internal/external parties by using the right methods/tools

keep records of client interactions, process client accounts and file documents

process enrollments, terminations and changes of members in the different benefit coverages, including medical, dental, etc., in the different insurance carrier portals/e-mails, as well as the COBRA administration software

prepare, compile and sort documents for data entry

check source documents for accuracy, verify data and correct data where necessary

obtain further information for incomplete documents

enter data from source documents into prescribed computer database, files and forms, transcribe information into required electronic format

scan documents into document management systems or databases

check completed work for accuracy

print letters daily and information when required, collate letters and prepare for mailing

comply with data integrity and security policies

Medical

FSA

401K

Holiday and PTO