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- Provide application recommendations in the usage and configuration of application functionalities (native or custom) associated to the supported system and/or functional modules
- Analyze and troubleshoot application issues to acceptable resolution state
- Create functional design documentation for changes, fixes and enhancements based on business requirements
- Use own functional and technical knowledge (i.e. SQL) to address own needs related to the current mission assigned
- Develop, document and execute test plans for specific system functionalities aimed to be validated for either changes or as part of upgrade projects
- Operate as a team player, ensuring clear communication within support group and providing assistance when needed
- Suggest application enhancements in the supported functions based on observations and user feedback.
- Follow change control process when implementing changes for the supported business function
- Provide regular status information, ad-hoc reports, and other documents aimed at keeping track of the support team’s progress.
- Bachelor's Degree in Business, Computer Information Systems, or a related field with 3 years of experience in a computer science, technology service, or management information systems environment at a minimum
- Master's Degree in Business, Computer Information Systems, or a related field with 4 years of experience in a computer science, technology service, or management information systems environment is preferred
- 4+ years of experience in Supporting CC&B (or similar Oracle platform) implementations or lifecycle development; demonstrated experience in planning, documenting, validating and testing technical solutions
- Functional & Technical Experience with Oracle CC&B Systems (required)
- Knowledge of IS Change Control Process
- Knowledge in the configuration of the assigned application modules
- Knowledgeable in the areas of business covered by the assigned application modules
- Strong Communication Skills, both Oral and Writing skills that result in documented user requirements including process flows
- Ability to carry out small to medium complexity projects related to the configuration of the application supported. May sometimes require the assistance of a more experienced analyst to complete tasks associated with complex projects
- ID: #23391857
- State: New Jersey Paramus 07652 Paramus USA
- City: Paramus
- Salary: $70 - $80
- Job type: Contract
- Showed: 2021-11-24
- Deadline: 2022-01-22
- Category: Et cetera