Vacancy expired!
Our client in is looking for a NOC Support Tech to join their growing team. This is a permanent role by way of contract to hire.Position Description: - Respond to all incidents, outages, and performance alerts - determine if issues need to be escalated and communicate with appropriate technical teams
- Troubleshoot, gather information, and document issues with client to communicate issues and report to appropriate IT support teams
- Alert appropriate parties of network problems and work to resolve
- Collect and review performance reports, report trends in hardware and applications performance to assist various IT teams to predict outages and issues
- Monitor network systems that include telecommunication circuits, LAN/WAN systems, routers, firewalls, VoIP systems, servers, storage, backup, operating systems, and cope applications
- Notify customer and 3rd party service providers of issues and outages while working to resolve
- Perform basic systems testing and operational tasks
- Troubleshoot PC, printer, and application problems
- Provide support to field technicians
- Responsible for managing antivirus for enterprise workstations
- Create and maintain access badges for multiple sites
Required Skills:- 1+ years of Network Support experience
- Ticketing experience and providing remote support
- Strong customer service experience
- Experience troubleshooting and triaging network and system related problems
- Ability to work independently
Bonus Skills:- A+
- NET+
- Any IT related certifications
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .We look forward to working with you.Beacon Hill. Employing the Future
- ID: #50017775
-
State: New Jersey
Newark
07102
Newark
USA
- City: Newark
- Salary:
USD
TBD
TBD
- Job type: Permanent
- Showed: 2023-05-29
- Deadline: 2023-07-27
- Category: Et cetera