Program Manager

PROGRAM MANAGER CAMDEN, NJ Remote. Project Description:

• The Program Manager is responsible for leading the initiation, planning, tracking, execution, and delivery of major strategic multifunctional initiatives and complex multi-faceted projects/programs with defined deliverables following a standard work process.
• This role is responsible for end-to-end execution of projects/programs while leading an enterprise cross-functional teams towards the achievement of defined business objectives.
• Be the primary representative and work closely with owners of enterprise projects, set the expectations and act as a liaison during the entire course of programs and projects.
• Develop clear program plans with all necessary functional areas (including project schedule, budget, project scope, etc.).
• Manage the budget of the delivery program throughout the life of the program; update and publish monthly forecasting, actuals, and benefits.
• Work with all functional managers throughout project to define and monitor resource requirements/constraints and communicate/resolve resource issues.
• Hold project kick-off meeting to review specifications, schedule and team roles and responsibilities.
• Collect and analyze performance metrics and draft contract deliverables according to contract requirements.
• Participate and present in monthly program management reviews and quarterly program reviews.
• Hold regular project meetings with the project teams to monitor project execution, control project scope, schedule and budget and manage change.
• Facilitate project team's navigation through company's program delivery methodology and enforce gate checklists completion throughout transition.
• Hold regular status meetings with Program Management Office leadership and executive management.
• Properly close the project, including completion of the delivery to operations handoff checklist and holding a project close meeting with the team.

• 5 plus years professional experience including three years in project/program management in a customer facing role.
• Extensive project management experience in leading cross-functional teams on multiple complex projects.
• Strong leadership and organizational skills with the ability to manage a geographically distributed or matrix team.
• Ability to manage multiple projects and priorities concurrently.
• Excellent internal and external written and verbal communication skills.
• Strong proficiency in MS Office applications including MS Project, Excel, Word, PowerPoint, and Visio.
• Demonstrated successful track record delivering complex projects across different functional areas.
• Ability to collaborate with and manage vendors.
• PMP or equivalent certification preferred.