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Job Description
This position is responsible for representing O-I in the field, with direct responsibility for the successful quality and processing performance of O-I packages in customer operations and for maintaining effective relationships between Assurance of Quality (AOQ), Sales, Manufacturing plants and Customers.
You will:- Oversee customer line performance and reporting systems to communicate customer feedback to manufacturing and packaging group.
- Document customer complaints, determines the nature and seriousness of complaints, and manages the development of root cause and corrective actions with manufacturing.
- Direct customer filling line initiatives for performance improvement.
- Responsible for assisting manufacturing with the development of strategic quality performance improvement plans for customer base.
- Maintain verbal and written communication with North America AOQ, Manufacturing plants, Sales personnel, and other support groups concerning customer quality performance.
- Establish and develop manufacturing plant to customer filling location relationship.
- Opportunity for future growth and advancement
- Generous, Award-winning 401(k) plan w/ employer contribution & match
- Comprehensive benefits package
- Education Assistance program
- and much more…
Qualifications
The Quality Service Technician should have:- High School diploma or equivalent
- Bachelor’s Degree preferred
- 4-6 years related experience
- A strong understanding of customer filling lines
- Knowledge of customer operation, requirements, equipment and procedures to coordinate efforts to work ahead of and prevent potential quality issues
- Solid experience of plant quality control procedures in glass container manufacturing preferred.
- Working knowledge of glass defect identification preferred.
- Plant Experience, Fracture Analysis.
If you are smart, passionate, innovative, culturally open, curious and collaborative, we’d like to hear from you.
O-I is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance.
Additional Information
All your information will be kept confidential according to EEO guidelines.
O-I is an Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at [emailprotected] and let us know the nature of your request and your contact information.
- ID: #21796687
- State: New Jersey Auburn 00000 Auburn USA
- City: Auburn
- Salary: USD TBD TBD
- Job type: Full-time
- Showed: 2021-10-27
- Deadline: 2021-12-26
- Category: Et cetera