Sales Ambassador

We believe that you will be a part of cultivating a friendly and warm shopping experience for & Other Stories customers through organic customer service, product knowledge, operational routines and overall upkeeping within a value driven team environment to drive sales. Customer Service Greet and engage all customers in conversation  Utilize an organic customer service approach to create an easy and inspiring shopping experience for every customer Provide relevant and detailed product knowledge of all & Other Stories merchandise including but not limited to fabric types, washing instructions, garment fits, trends etc. Communicates with customers courteously and promptly in-person and via phone Operations Ability to complete the full garment processing cycle from unpacking to steaming per & Other Stories guidelines and best practices to maximize selling opportunities Handles customer transactions at the register and packages purchases according to & Other Stories standards in a courteous and friendly manner Replenishes all departments consistently throughout the day to ensure full inventory on the shop floor Upkeeps & Other Stories logistic standards and overall cleanliness of stockrooms and back stocked merchandise Maintains & Other Stories shop floor standards by ensuring product care is met throughout the day Supports with execution of reductions and campaign set ups according to & Other Stories guidelines Adheres to & Other Stories values, policies and procedures as outlined in company handbook   Team Player Partners with team members to ensure customers receive the best customer service in a friendly shopping environment  Responsible for keeping shop floor and stockrooms clean, well maintained and handed over per & Other Stories standards  Willingness and ability to readily respond to changing circumstances and expectations  Assists in training new team members with high level of customer service focus  Being straight forward and open minded including when receiving and sharing feedback  Financial Accountability: None