Vacancy expired!
Job Description:· Working under the direction of a senior CPQ product manager to support all capabilities & features that are targeted for development in FY21.· Assist in the creation of new Salesforce.com platform capabilities that will enable internal Cisco Customer Success experts to support the Customer's through their product & solution adoption journey.· Perform analyst role on our agile development team, partnering closely with other CX Customer Success experts and end-users to document the required system features and user stories in Aha! and Rally tools.· Documenting the business requirements & impacted/associated Customer Success processes.· Defining, managing, and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.· Accountable for driving engagement with system end-users; capturing console feedback· Work directly with Cisco IT and Cisco Data & Analytics teams to deliver the technical projects and console capabilities within an agile, monthly/bi-monthly release cycle.· Support the product manager with analysis projects, create test scripts, conduct BAT testing.Skills desired:· Mature, Self-starter that can work independently· Experience with delivering projects and solutions on Salesforce· Business process creation - experience documenting processes, features & user stories· Agile delivery experience for large, enterprise-scale platforms and applications· Strong business acumen and analytical skills.· Strong communication skills related to technical and non-technical topics. Includes outstanding verbal skills and strong presence when communicating/presenting
- ID: #41994340
-
State: New Jersey
Newark
07101
Newark
USA
- City: Newark
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2022-05-31
- Deadline: 2022-07-10
- Category: Et cetera