Senior Financial Aid Counselor

Position Details Position Information Recruitment/Posting Title Senior Financial Aid Counselor Job Category URA-AFT Administrative Department Office Financial Aid NB Overview The Division of Enrollment Management at Rutgers University-New Brunswick (EMNB) is comprised of eight student-facing and administrative units: Undergraduate Admissions, Graduate Admissions, the Office of Financial Aid, the Office of the Registrar, and the One Stop Student Services Center, as well as business, information technology, and analytics administrative teams. The division employs over 120+ full-time staff and an additional 200+ student employees to fulfill its mission.The division is driven by research, galvanized by progress, and motivated by a relentless commitment to student access and academic excellence. It works at the intersection of administration and innovation to set enrollment strategy, foster student success, and inform university policy and practice. EM-NB attracts the best and brightest students to Rutgers'flagship campus, supports them through their time on the banks, and celebrates their graduation each year.The Office of Financial Aid provides the highest quality service to undergraduate, graduate, and professional students in pursuit of their academic goals. The office is committed to assisting students and families in planning for and meeting expenses associated with attendance at the university. The team strives to bridge the gap between the cost of education by providing equal opportunities and access to financial resources. The office empowers students through financialliteracy resources to make informed decisions about managing finances and preparing for the future. Posting Summary Rutgers, The State University of New Jersey is seeking a Senior Financial Aid Counselor for the Office of Financial Aid - NB. This position reports to the Assistant Manager.Among the key duties of the position are the following:Ensures accurate and timely processing of applications for financial assistance in accordance with all federal, state, and institutional regulations and policies.Evaluates documents using verification procedures and constructs financial aid packages for applicants.Provides individual counseling to students and families on all aspects of the financial aid process including proper completion of application and other forms, loan options, budget planning, debt management and the overall awarding process.Answers students' questions and disseminates accurate information via one-on-one sessions, telephone and written communications.Serves as a representative of the university at various outreach activities such as high school nights, university open house, orientation, and financial aid workshops.Assists in the administration of the Federal Work Study program by responding to student and employer inquiries, managing job placement assignments, and processing hiring documents. Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Nonexempt Grade 05 Position Salary Annual Minimum Salary 65741.00 Annual Mid Range Salary 81857.00 Annual Maximum Salary 97972.00 Standard Hours 37.50 Union Description URA-AFT Administrative Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview. Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP Qualifications Minimum Education and Experience Bachelor's degree or an equivalent combination of education and/or experience.Two (2) years of experience in student financial aid that demonstrates knowledge, understanding and competency administering federal financial assistance programs, and program counseling and outreach. Certifications/Licenses Required Knowledge, Skills, and Abilities Ability to meet expectations in a fast-paced and dynamic customer-oriented environment with flexibility to accommodate adjusting priorities.Good coordination, organization, facilitation, research, mathematical, statistical, and program report analysis skills.Good communication, presentation and editing skills.Effective counseling skills.Computer literacy in Microsoft Office Suite. Preferred Qualifications Experience working with and knowledge of state aid, NJFAMS, COD, NSLDS, ELM, IMS, SRDB, OFA/FSA websites.Experience working with diverse populations of students, staff and faculty. Equipment Utilized Physical Demands and Work Environment This position might require some evenings and/or weekends.Must be able to lift 30 pounds. Special Conditions Posting Details Posting Number 24ST2212 Posting Open Date 09/24/2024 Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Busch (RU-New Brunswick) City Piscataway State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement