ServiceNow Architect ( CSM Experience is a must )

09 Nov 2024

Vacancy expired!

ServiceNow Architect ( CSM Experience is a must )

Location - New Jersey (Remote till Covid)

Candidate to work as per EST Timings. ServiceNow Architect responsible for the overall architecture, design, implementation & integrity of the service now application. This is not a developer role but a dev background for hands on implementing CSM will be required. Candidate will be working with the onsite BA to provide solutions to the business units based on user stories. Good Communication skills to manage the business side of discussions. Understands database structure Managed services Qualifying questions to ask: Which areas they have done CSM, how they have worked with managed services.Case management in serviceNow, how do they go ahead doing data modelsHow would you arrange from csm perspective offer self service model and arrange the self service model.CSM has case management and portal that is configurable. RegardsJay | Virtusoft IncT: |E: jay at virtusoft.us |W: www.virtusoft.us