Software Support Entineer

04 Jul 2024

Vacancy expired!

job summary:

Software Support Engineer

Work Location: Somerset, NJ (Preferred local candidates, can be hybrid 1-2 days per week in the office)

Potential TEMP to HIRE Opportunity depends on performance and work schedule.

Candidate must be eligible to work in the United States for any employer, no visa sponsorship.

Job Description

As a System Support Engineer, you'll play an integral role in building a holistic view and roadmap of the company's technology strategy and support processes. System Support Engineer offers two flexible levels of support to ensure our clients have the right technical assistance and product access based on infrastructure criticality and project lifecycle. Both Production Support and Development Support combine technical support and access to product upgrades and updates.

We need someone who can:

Provide technical problem-solving and deep solution expertise to the Transportation Agencies and Development teams. Provide technical leadership, guidance, and help to support the Fare Collection Systems

Provide complete remote or on-site administration services including installation, configuration, maintenance, disaster recovery

Support systems include Windows and Linux OS

Troubleshoot application and data issues

Manage client server enterprise applications

Answer client configuration questions and assist with customer integrations

Be on-call rotation; we offer 24x7x365 priority 1 (system down) support. Must be willing to be a part of a rotation weekend support coverage

Set up equipment and systems for tests like Factory Acceptance Tests and Pilot Tests

Basic Qualifications for Consideration:

Bachelor's Degree or equivalent working experience

A minimum of 5 years of experience is required

A minimum of 5 years of PL/SQL, Shell scripting experience required

Experience and understanding of large-scale infrastructure deployments in enterprise-wide environments required

Organized individual with the ability to analyze, debug, resolve, and document technical problems. Ability to prioritize multiple simultaneous support issues

Must be highly motivated and have strong problem-solving ability

Excellent verbal and written communications skills a must

Must be able to work independently and as a team player

Preferred Qualifications For Consideration:

Experience on Oracle and MySQL databases

Experience of network infrastructure and hands-on hardware & software about servers and workstations.

Experience in Jira and Azure DevOps

Experience in transportation business domain.

Experience in Python and Java

location: Somerset, New Jersey

job type: Contract

salary: $62.00 - 64.28 per hour

work hours: 8am to 4pm

education: Bachelors

responsibilities:

As a System Support Engineer, you'll play an integral role in building a holistic view and roadmap of the company's technology strategy and support processes. System Support Engineer offers two flexible levels of support to ensure our clients have the right technical assistance and product access based on infrastructure criticality and project lifecycle. Both Production Support and Development Support combine technical support and access to product upgrades and updates.

qualifications:

  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors

skills:
  • Desktop Support
  • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information

    • ID: #43828198
    • State: New Jersey Somerset 08873 Somerset USA
    • City: Somerset
    • Salary: USD62 - USD64
    • Job type: Contract
    • Showed: 2022-07-04
    • Deadline: 2022-09-01
    • Category: Et cetera