Sr. Application Support / Production Support

Hi Folks,Greetings for the day! Hope you are doing wellThis is

• excellent communication and interpersonal skills, both written and verbal
• the ability to relay technical information to non-technical users and elicit clients' needs.
• customer service skills
• problem-solving ability
• analytical skills
• the ability to establish rapport with stakeholders.
• attention to detail.
• patience and understanding
• the ability to work independently but also as a part of a team.
• project-management skills
• a proactive attitude
• ability to work to deadlines and give realistic estimates.
• willingness to learn.

• Customer Service
• Knowledge of Jira and Confluence
• analysis and diagnosis of application errors
• problem resolution in both the long and short term
• maintain documentation of key databases and linked applications