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- Proficiency across the Webex suite of products
- Cisco Certification – CCNP Collaboration
- Intermediate level IP networking knowledge
- Strong understanding of hybrid Webex/UCC environments, including O365 on cloud
- Be familiar with-
- Monitoring Webex components' health
- Write Standard Operating Procedures and Knowledge Articles, as needed, for support staff
- Be able to troubleshoot Cisco UC system, including-
- Webex Control Hub
- Cisco Directory Connector
- Proficient with use of tools including Wbx Tracer, Wireshark and Fiddler
- Knowledgeable with Quality of Service, as applicable to UCC
- Security concepts knowledge
- Be able to act on certificate expirations, CSR generation etc.
- Enhancement abilities-
- Scripting
- REST/XML API familiarity
- Ability to implement BOTs
- ID: #40856363
- State: New Jersey Florhampark 07932 Florhampark USA
- City: Florhampark
- Salary: $80,000 - $100,000
- Job type: Permanent
- Showed: 2022-05-14
- Deadline: 2022-07-10
- Category: Systems/networking