Windows System Engineer

26 Sep 2024

Vacancy expired!

Job DescriptionPosition Summary:

The System Engineer position is responsible for resolving and troubleshooting complex system and service issues, plus, support and maintenance of day to day operations. Operations include: MS Exchange, Email Archiving, tier 3 support, Active Directory, Windows servers, and DNS. This position requires the System Engineer to provide end user support and troubleshooting for tier 3 and escalated issues, Windows Server management, troubleshooting and patch management, as well as, monitoring. The system engineer will be responsible for the highest levels of up-time possible and respond to system alerts and issues quickly, ensuring that operating systems, equipment, and user environments are at production levels at all times.

Responsibilities:
  • Design, implement, document, test, troubleshoot and deploy IT system solutions related to Exchange (Exchange 2013/2016/2019)
  • Design and configure MS Exchange infrastructure to maintain a stable, secure and highly available Exchange email environment
  • Maintain, monitor, and configure DAG Databases, Replication, Backup & Restore, Free/Busy, Address Book Policies, Mail Flow, Exchange Certificate
  • Maintain and update Active Directory DNS
  • Deploy, and manage Microsoft Active Directory forests, Domains, and Active Directory Certificate Services
  • Configure and maintain Group Policy's
  • Troubleshoot Active Directory replication issues and logon issues.
  • Maintain and support Email archives for end users and compliance.
  • Export email archives as requested for compliance
  • Provide tier 3 End user support
  • Work with business clients to evaluate, streamline, and improve current systems, processes, and workflow.
  • Maintain and develop documentation
  • Recommend, Design, and plan upgrades and improvements.
  • Patch Management
  • Monitor systems and respond to alerts, while reporting system issues quickly
  • Provide 24x7 on call support.

Job RequirementsRequirements:
  • Associate's Degree Required
  • 5+ years' experience as a System administrator and Active DirectoryMS exchange engineer
  • Experience in Planning, installation, configuration, and troubleshooting of Microsoft Exchange environments and Active Directory.
  • Experience with Email Archiving Systems, Barracuda Message archiver, Enterprise Vault, Exchange Native Archiving.
  • Experience with Windows Server 2012,2016,2019, and windows desktops.
  • Scripting Knowledge of PowerShell and Scripting automation.
  • Ability to troubleshoot at an advanced and high level of end to end MS Exchange environments.
  • Ability to use and implement monitoring tools, patch tools, and application management tools
  • Experience with IDRAC
  • Knowledge of change management process.
  • Recommend Upgrade, refresh, and improvements to system infrastructure.
  • Strong Networking Skills.
  • Strong Communication skills both verbal and written.
  • Ability to work in a team as well as independently.

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

Benefits: Medical, Dental, Vision, Prescription, 401k, Paid Time Off (PTO)