Accounting Support Agent – Financial Information Systems

Job Description

The Financial Information Systems team oversees the continued improvement and support of Expeditors’ internally developed accounting systems. The team is hiring an Accounting Support Agent, responsible for managing various day-to-day support activities, system support, and fielding general accounting related inquiries for the Expeditors global network.

• SupportExpeditors offices worldwide with accounting and system related questions
• Managedaily support incidents in CA Service Desk
• Documentand maintainaccounting system process maps and workflows
• Maintainaccounting related content on SharePoint, Insight, etc…
• Assistin worldwide administration of accounting systems & processes including: GL maintenance, reference data maintenance, accounting profile maintenance, accounts payable & receivable processes, Concur T&E, etc
• Continuously striveto improve the support process and end user experience
• Contributeto standardizing accounting processes and procedures
• Contributeto the ongoing development of new and existing accounting systems
• Assistwith testing and implementation of accounting systems and processes
• Workwith IT to identify and resolve system problems and inconsistencies
• Assistwith the training of country controllers and accounting staff worldwide
• Completefinancial reconciliations
• Other duties as assigned

Qualifications

• BA/BSin Accounting or Business Administration
• Fluent in English (spoken/written)
• Proficiency in Microsoft Excel
• Strong customer service orientation
• Excellent communication skills (oral, written and presentation)
• Proven ability to work well on teams and individually
• Extremely well developed attention to detail
• Ability to manage multiple priorities & projects
• Ability to handle ambiguity and complex situations
• Ability to learn new skills and software applications
• Strong work ethic

• Experience with SQL, Python, etc…
• Experience with data visualization tools
• Experience building macros in Excel
• Experience with Power Pivot and Power Query
• Understanding of agile software development

Additional Information

Expeditors offers excellent benefits:

• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Unlimited opportunities for career advancement

All your information will be kept confidential according to EEO guidelines.