Admin for Flower Shop!

Amanda’s Flowers Santa Fe, New Mexico - Full-Time

Company Administrator

About the Role:

Amanda’s Flowers is seeking a talented Company Administrator who excels in people skills, has exceptional time management, and pays meticulous attention to detail. Your dedication to maintaining organized spaces will be highly valued!

Who You Are:

Location: Based in Santa Fe, NM

Attributes: A self-starter, energetic, and detail-oriented

Skills: Proficient in Google Suite (Drive, Sheets), strong prioritization skills, very well organized in both digital and physical spaces

Team Player: Builds strong working relationships within the team

Critical Thinker: Identifies additional tasks, willing to assist others

Communicator: Friendly and effective in communication

Innovative: Capable of identifying and implementing improvements

Passionate: Optimistic, hardworking, and dedicated

Bilingual: Fluent in Spanish and English

What You Will Do:

Customer Service:

- Answer calls and create orders for phone customers

- Manage email and phone-based customer service

Order Management:

- Create and maintain daily order lists for the floral team

- Manage multiple company inboxes

Retail Sales:

- Assist customers in-store, providing knowledgeable assistance and driving sales

- Maintain a welcoming and attractive store environment

Logistics:

- Create delivery routes for drivers

- Coordinate product movements, supplies, and errands

Subscription Management:

- Oversee the flower subscription service

Process Improvement:

- Contribute ideas to optimize company procedures

Supply Management:

- Lead in supply management

- Ensure appropriate supply levels

Special Tasks:

- Manage the company calendar

- Coordinate team birthday and anniversary gifts

Executive Support:

- Assist in executive meetings

- Inventory intake, inspect products for defects

Data Management:

- Maintain weekly flower levels

- Manage Yelp & Google pages and phone directory

Shop Assistance:

- Aid staff and freelance drivers as needed

- Organize safety programs

Packing and Shipping:

- Aid in packing and mailing gift shipments to customers

Position Details:

- Title: Company Administrator

- Employment Status: Full-Time, Non-exempt

- Reports to: Shop Owner

- Salary: Compensation commensurate with experience

- Hours: 35-40 hours per week, Monday - Friday, 8:30 am - 4:00 pm

PLEASE, NO PHONE CALLS OR WALK-INS.