Client Service Representative

Description We are offering a contract to hire employment opportunity for a Client Service Representative in the banking industry, located in Belen, New Mexico. As a Client Service Representative, you will be responsible for handling customer inquiries, processing customer applications, maintaining customer records, and monitoring customer accounts. Responsibilities: Handle customer inquiries in a prompt and efficient manner Process customer credit applications accurately and efficiently Maintain accurate and up-to-date customer credit records Monitor customer accounts and take appropriate actions when necessary Utilize banking software and accounting software systems effectively Manage data processing tasks efficiently and accurately Handle inbound calls professionally, providing excellent customer service Process checks accurately, ensuring correct banking procedures are followed Understand and manage collection processes effectively Provide accurate information on consumer loans and credit to customers. Requirements Candidate must have a minimum of one year of experience in a client service role. Proficiency in Accounting Software Systems is required. Familiarity with Banking software is an asset. Knowledge of Data Processing is essential. Experience with LaserPro and Lawon ERP software is advantageous. Ability to handle Answering Inbound Calls effectively. Experience in Check Processing is beneficial. Familiarity with Collection Processes is advantageous. Knowledge of Consumer Loans is preferred. Understanding of Credit processes is required. The candidate must be able to communicate effectively and maintain professionalism at all times. Ability to work well in a team and foster client relationships is necessary. Strong problem-solving skills and ability to make decisions promptly is required. The candidate must be detail-oriented and able to handle multiple tasks simultaneously. Proficiency in MS Office Suite and ability to learn new software quickly is preferred. Excellent organizational and time management skills are required. The candidate must be able to maintain confidentiality and adhere to ethical standards. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .