Customer Order & Administration Manager

You will lead the planning and supply agenda within the Distribution Centre to secure excellent goods availability, a healthy stock structure and an efficient product flow at the lowest possible cost.You will connect commercial demand with supply and operational capabilities through accurate forecasting, range management, inventory follow-up and close collaboration with Retail Supply Integration and other key stakeholders.Key responsibilitiesLead, inspire and develop the Sales & Supply Support team, ensuring clear priorities, strong performance and effective ways of working.Secure excellent goods availability through accurate forecasting, ordering, replenishment planning and inventory management.Translate sales forecasts, commercial plans, range changes and business activities into supply and Distribution Centre requirements.Collaborate with Retail Supply Integration and commercial stakeholders to secure availability for product launches, seasonal activities and business priorities.Maintain a healthy stock structure by monitoring overstock, discontinued articles, slow-moving inventory and other stock-related risks.Coordinate range changes, new product introductions and article phase-outs, ensuring that the required supply parameters are implemented on time.Monitor goods availability, stock accuracy, inventory structure, forecasting performance and other relevant KPIs.Identify deviations and implement timely corrective actions to improve availability, stock efficiency and operational performance.Work closely with Distribution Centre operations to align supply plans with available capacity, product flow and operational priorities.Analyze stock discrepancies and support the inventory management process in collaboration with relevant operational and business stakeholders.Contribute to the Distribution Centre business plan and translate agreed priorities into clear team actions.Balance goods availability, operational capacity and cost efficiency when making supply and inventory decisions.Ensure compliance with the IKEA Code of Conduct, internal regulations, local legislation and health, safety, security and environmental requirements.Recruit, coach and develop team members while supporting talent and succession planning.Promote the IKEA values and contribute to a collaborative, inclusive and performance-oriented working environment.