Data & Reporting Analyst

A key purpose of this role is supporting the design and build of reports, dashboards and data extracts needed to review leading indicators of sales performance and customer analytics. Working to understand both internal and external requirements, then providing solutions to meet those requirements. Solutions must be efficient and effective in their use and design, turning data into actionable insights and intelligence.  The role holder will develop great internal relationships with teams across the business and provide day-to-day support to key stakeholders within Sales and the Customer Organization. As well as building reports and dashboards, there is also the need to ensure that those reports and related applications are working effectively and continue to meet the needs of the business. Additionally, a key part of the role involves the auditing data for quality through its lifecycle to ensure its accuracy and efficacy for each use case.Responsibilities to include:Sales Performance ReportingSupport the Sales division in reaching their goals through data analysisBecome a subject matter expert on sales performance reportingGenerate insightful recommendations from reporting to improve commercial performanceUnderstand the end-to-end sales process and ensure reporting drives consistent improvementsCustomer Usage ReportingSupport the creation and maintenance of customer usage reports and dashboards to meet the needs of Sales, Customer Organisation, as well as the wider businessSupport requests for ad-hoc analysis required in custom formatsProduct Pricing SupportProvide support to the Product Pricing team as requiredThis may include data audit activities, and maintenance of price books and other pricing toolsSupport the price setting process, including discount analysis, risk analysis & replacement costsSales Resourcing and Target SettingData audits to ensure alignment of sales opportunity and target ownerships throughout the yearData audits to ensure sales opportunity ownerships fall within sales matrix rulesWork with Global Sales Managers and Account Managers to correct issues discoveredGeneralAct as a key point of contact for any data or reporting queriesAuditing of data for quality through its lifecycle to ensure its accuracy and efficacy for useProvide day-to-day support to key stakeholders, understanding issues and requirements, ensuring quick and high-quality responseCreate and maintain documentation to provide clear understanding of processesEnsure actions and tasks are delivered on schedule and to a high standardEnsure any delays/issues are raised and items escalated as appropriateOperate with best practice to deliver a globally consistent 'best in class' serviceEnsure quality and accuracy in all work completedProactive in terms of identifying key stakeholder needs (business partner mindset)All reporting, analytical and insight solutions must be effective, optimal and scalable