Director de Cuenta Select

About this jobYou will be responsible for managing a portfolio of both existing and prospective retail clients. You will act as the main point of contact for these clients for NielsenIQ. You will be responsible for achieving monthly and quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction across your supplier base. ResponsibilitiesDelivering core revenue targets, based on retaining subscription revenue and generating new business, both within existing accounts and also across new clients and verticals Develop and implement strategic business plans and initiatives to achieve company objectives and revenue targets Relationship Owner for the top Self Service store clients in Mexico City, as well as national drug store chain  Partnership and Retailer Management: Cultivate and manage relationships with key partners within the retailers to ensure smooth business operations and maximize mutually beneficial opportunities for Retailer and NIQ Developing a full understanding of the Nielseniq value proposition (both related to core service and additional products) Building and frequently contacting clients to understand their service requirements and identify potential areas where NielsenIQ can further support their business objectives. This will support both revenue growth and customer satisfaction Managing and negotiating annual renewals across your supplier base, with the aim of growing revenue across your portfolio Customer Satisfaction: Focus on customer satisfaction and retention by understanding customer needs, addressing concerns and ensuring exceptional service delivery Compliance and Risk Management: Ensure the company operates with legal and regulatory frameworks, managing risks and compliance issues effectively Scheduling product deliveries around our workflow capacity, dealing with operational queries and generally supporting our operations team to ensure we deliver a good level of service in all instances Either directly selling, or supporting the sale, of our additional products & services beyond the core subscription service