Factory Services Sales Specialist

This role is responsible for demonstrating high level of strategic thinking, technical expertise, and strong communication to drive tailored solutions, sales success, and continuous improvement. The role identifies growth opportunities, supports in sales strategies, and influences product development based on client feedback and market dynamics. The role navigates complex challenges, ensures seamless customer experience, and supports the growth of junior team members.Responsibilities

Delivers high-level presentations to potential clients effectively communicating the value and benefits of the proposed solutions, demonstrating how they align with the client's business goals.

Builds and maintains strong relationships with key clients, acting as trusted advisors through the sales cycle.

Identifies the growth path and scalability options for a solution and generates an implementation plan considering any potential challenges and/or risks.

Shapes overall sales strategy, providing insights on market trends, customer needs, and competitive landscape.

Collaborates with various departments such as marketing, product management, engineering, and customer support to ensure a cohesive customer experience.

Handles unique and complex challenges that require creative thinking and problem-solving skills to develop innovative solutions.

Shares client feedback with the product development to help enhance existing products and guide the development of new features.

Contributes to thought leadership initiatives, such as writing technical articles, whitepapers, or speaking at industry conferences to establish the organization's expertise.

Stays updated with the latest technological advancements, industry trends, and competitive offerings to provide informed recommendations to clients.

Provides guidance and mentorship to junior team members, helping them develop technical and consultative selling skills.

Understanding of the RFP process; Ability to provide insight and guidance as needed

Understanding of the warranty support process

Intermediate understanding lifecycle and factory service portfolios

Customer facing and engagement; presentation skills.

Education & Experience Recommended

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 10+ years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

Knowledge & Skills

Amazon Web Services

Application Programming Interface (API)

Cloud Computing

Cloud Services

Computer Science

Customer Success Management

Demonstration Skills

Enterprise Application Software

Extract Transform Load (ETL)

IT Infrastructure

Microsoft Azure

New Product Development

Presales

Product Management

Request For Proposal

Sales Process

Sales Prospecting

SAS (Software)

Software As A Service (SaaS)

Virtualization

Cross-Org Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Impact & ScopeImpacts large functions and leads large, cross-division functional teams or projects.ComplexityProvides highly innovative solutions to complex problems within established policy.DisclaimerThis job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.Salary:The on-target earnings (OTE) range for this role is $165,0000 to $185,000 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.Benefits:HP offers a comprehensive benefits package for this position, including:

Health insurance

Dental insurance

Vision insurance

Long term/short term disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies, including;

4-12 weeks fully paid parental leave based on tenure

13 paid holidays

Additional flexible paid vacation and sick leave (US benefits overview (https://hpbenefits.ce.alight.com/) )

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.