Level 4 Technical NBS

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team. We are currently seeking a qualified Level 4 - NBS Data center / Linux server support to join our client s team at an on-site position in Rio Rancho, NM.Responsibilities:

• Scope of work include performing general Linux server administration tasks
• Troubleshooting hardware systems, managing enhancements / upgrades to Lab / data center systems (a lot of physical racking and stacking activities) installing server systems and related components such as networking and storage equipment
• Develops and maintains system documentation for Lab / Data Center configuration and customizations
• Conduct system health analysis and recommend performance improvements in collaboration with Architects, Engineers and Network Engineer to insure system efficiency
• Maintain a safe lab environment with strict inventory control processes

• At least 5 years direct IT industry experience
• Minimum 3-5 years' experience with Linux and / or data center hardware
• Knowledge of computer diagnostics and installation, to include hardware / software troubleshooting and networking
• Demonstrated experience installing server systems and related components such as networking and storage equipment
• Familiarity with the operation and configuration of networking protocols, network card installation, switches, routers, and similar components
• Ability to work in a fast-paced environment and offer effective solutions under tight deadlines
• Strong problem-solving and root cause analysis skills
• Must be capable of lifting 1U and 2U rack mounted servers up to 35 pounds and familiar with the use of pallet jacks and general data center safety procedures
• Effective communication skills with ability to follow written instructions for hardware and software configurations
• Maintain a safe lab environment with strict inventory control processes

• Knowledge of data center power systems and cable management
• Knowledge of IP-KVM and remote console products

• Attention to detail is crucial in this environment
• Team player but also able to work independently
• Flexible, sometimes needing to jump off a ticket to take care of an urgent matter
• Great communication skills, communication with team members and our customers is needed on a regular basis