Product Manager

We are looking for a hands-on Product Manager to shape and evolve the Policy products and AI-powered experiences that sit at the heart of how brokers and customers navigate lending decisions.This role is ideal for someone who enjoys owning products end-to-end - from discovery and problem definition through to delivery, optimisation and long-term success. You’ll work closely with Engineering, Design, QA, Operations, Compliance, Risk and other business stakeholders to deliver better decisioning, policy and workflow experiences across the home loan journey. You’ll also build strong relationships with our Brokers, using their feedback and day-to-day experience to help shape better products and clearer policy experiences.You’ll bring strong product thinking, comfort operating in complex domains, and the ability to move between strategy, detail and delivery with confidence, including building AI products and experiences that create better customer, broker and business outcomes.Key responsibilitiesProduct Strategy & PrioritisationOwn and drive the product roadmap, backlog and strategic direction for Policy initiatives, aligning delivery with customer needs, business priorities and regulatory requirements.Lead discovery activities to identify the right problems to solve, using customer insights, stakeholder input, data and domain expertise.Identify opportunities to improve lending policy, serviceability, decisioning, broker workflows and AI-driven experiences across the home loan journey.Prioritise initiatives based on customer value, business impact, compliance obligations, technical complexity and delivery risk.Discovery, Delivery & OptimisationLead discovery, analysis and solution design for complex Policy domain initiatives from concept through to delivery.Partner closely with Engineering, Design and QA to translate requirements into clear epics, user stories and acceptance criteria.Document business processes, system interactions, decision logic, dependencies and future-state solutions to support successful delivery.Actively contribute to backlog refinement, estimation, testing, implementation and release activities within cross-functional teams.Measure outcomes through defined success metrics, using data, feedback and performance insights to continuously optimise products and AI-driven capabilities.Stakeholder Alignment & Domain LeadershipCollaborate across Product, Engineering, Design, QA, Operations, Compliance and Risk to drive alignment, informed decision-making and successful outcomes.Build trusted stakeholder relationships, proactively managing risks, dependencies and trade-offs while championing a strong understanding of the end-to-end home loan journey and broader lending ecosystem.