Administrative/Customer Service Assistant

Mineola Print and Mail Company looking for an Administrative/Customer Service Assistant.

Responsibilities include but are not limited to:

Diversified administrative tasks, customer service, telephone inquiries/order processing, invoicing, billing and proofreading.

Requirements:

2-4 yrs. office experience with excellent phone etiquette, communication/interpersonal/customer service skills.

Must be:

professional, punctual and reliable

detail oriented, organized and focused

proficient with all Microsoft Office programs

Must be able to:

multi-task and work well in a team environment

process sales orders/inquiries received via phone, fax, e-mail, internet

update and maintain accurate customer information

handle customer concerns, ensure problems are resolved and proper follow-up occurs

proofread printed copy and detect errors in spelling, grammar, punctuation, etc. before production

Any of the following knowledge or skills are a Plus:

Quickbooks Online

UPS Shipping Software

Post Office

Graphic Design

Print Production

Bilingual (Spanish)

Catholic Church

Hours: 8:15 – 4:15 Monday – Friday

Company Offered Benefits after 90 days:

Paid Holidays, Vacation and Sick time