Application Analyst-epic Beaker - 1314

10 Jun 2024

Vacancy expired!

We are seeking an EPIC Beaker Application Analyst to join our Laboratory Information Systems (LIS) team.

Responsibilities:
  • Install new applications, new components, and upgrade existing applications. Configure application settings.
  • Provide go-live and rollout support. Support users on new applications, modules, and functionality.
  • Provide application troubleshooting support for the application(s). Resolve the issue, forward it to the correct group for remediation, or elevate it to the vendor if required.
  • Assist with determining how a new system, upgrade, or new component can best meet the needs of the users.
    • Analyze business/clinical needs and requirements.
    • Evaluate the operational workflow that is applied to the system.
    • Create system specifications from user requirements.
  • Create test plans and test new systems, version upgrades, and any system modification. Document all outcomes of testing.
  • Design database queries and create reports utilizing a report-writing tool.
  • Monitor application issues and evaluate issues as they arise.
  • Write and maintain accurate and current documentation regarding application(s) supported by the team. Participate in the maintenance of training materials and disseminate materials to users.
  • Provide timely, effective, and professional customer support on a 24x7 rotating basis. Work with the help desk and support personnel on escalated issues to identify problems and resolve them. Triage network, hardware, or workstation issues as required.
  • Analyze necessary application modifications and work with the appropriate Montefiore IT associate or the vendor to coordinate the modification.
  • Act as a liaison to the vendor for Montefiore IT or the client.
    • Contact vendor to report escalations and obtain assistance with solving issues.
    • Assist with the coordination of vendor activities including hardware or software installation.
  • Provide 24 x 7 on-call coverage for user support on a rotating basis.
  • On an as-needed basis, provide on-site support within the Montefiore Medical Center hospitals and/or its' affiliates (on-site, rotational support).
  • Performs other related duties as required.

Required:
  • Bachelor's degree in Computer Science, Medical Technologist, Health Informatics or a related field. Experience will be considered in place of a degree
  • 2+ years of related clinical or business experience
  • LIS application experience is required - will consider significant lab experience as a user and we will test for technical abilities
  • Experience with LIS and/or the pathology industry, including clinical laboratories, microbiology, surgical pathology, cytology, and Blood Bank
  • Strong technical skills including Windows, UNIX
  • Strong experience in documenting workflows and providing various solutions to meet user needs.
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills with customers, vendors, peers and management
  • Strong problem solving and analytical skills
  • Ability to work independently with minimal supervision and work well on team
  • Excellent follow up skills, documentation skills and organizational skills
  • Must be adaptable in a rapidly changing environment with competing priorities
  • Rotational commuting to Montefiore locations, as needed
  • MEETING ALL REQUIREMENTS FOR EPIC CERTIFICATION IS A CONDITION OF EMPLOYMENT

Desired:
  • EPIC Beaker CP certification
  • EPIC Beaker AP certification
  • Instrument interface knowledge
  • Prior experience with Data Innovations (DI)
  • Prior experience with full life cycle application/system implementations, troubleshooting, testing, and support
  • Understanding of HL7 and other health related standards
  • MT, PA or clinical experience is a plus

Montefiore Medical Center has redefined healthcare. Through our multidisciplinary approach, we are able to provide access to a wide variety of medical specialties for a full range of clinical services, ensuring seamless, coordinated care for our patients. This unique team approach infuses camaraderie among physicians, nurses and other specialty care providers. Our EMR platform, Epic, supports our collaborative, team-oriented environment, which has contributed to our becoming one of the nation's premier healthcare systems. Our elite Epic team takes pride in having completed our initial Epic implementation fully half a year ahead of schedule.

Department: Montefiore Information Technology

Bargaining Unit: Non Union

Campus: YONKERS

Employment Status: Regular Full-Time

Address: 3 Odell Plaza, Yonkers

Shift: Day

Scheduled Hours: 8:30 AM-5 PM

Req ID: 181141

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

LI-MF1-REDIRECT; SF-DICE-MIT

  • ID: #42739179
  • State: New York Yonkers 10701 Yonkers USA
  • City: Yonkers
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-06-10
  • Deadline: 2022-08-08
  • Category: Systems/networking