Vacancy expired!
- Support all levels of customer for end-user meetings / conferences / events.
- Perform routine preventive maintenance and maintain functional aspects of A/V systems, ensuring a ready to use state.
- Provide resolution of any system / equipment repair faults
- Interact with and escalate issues to related departments to ensure quick resolution to issues.
- Interface/liaison with manufacturers / vendors to facilitate equipment repair needs.
- Manage / maintain an inventory tracking / recording mechanism.
- Track / update repair needs via assigned ticketing systems
- Provide various reports to our client’s teams as well as their customers on a variety of areas from time to repair, call resolution, etc.
- Superior client relationship management is a requirement for this position (i.e. exhibiting the ability to create an atmosphere of tension relief during high stress encounters).
- Preference will be given to those applicants possessing any of the following characteristics:
- 1 to 3+ years of AV support experience required
- Troubleshooting experience with video walls, control systems, and DSP
- Experience with:
- Video conferencing
- Unified Communications (UC)
- Collaboration platforms.
- Previous experience providing face-to-face client technical systems support
- Experience with supporting internal and external client relationships.
- Forward-thinking individual, with diligence and efficiency in multi-tasking.
- Possessing the ability to take ownership and provide solutions toward resolution.
- Excellent communications and client service skills, with consistent follow-through.
- Detail oriented and technically savvy.
- A high school diploma (or equivalent) is a minimum requirement for this position.
- Demonstrate a legal ability to work within the United States via I9 verification. Ability to work for any US based company without sponsorship
- Any offer of employment will be contingent on the successful completion of a full background check, drug screening and driving records check
- Local New York candidates ONLY
- ID: #42827801
- State: New York New york city 10001 New york city USA
- City: New york city
- Salary: $30 - $40
- Job type: Contract
- Showed: 2022-06-11
- Deadline: 2022-08-07
- Category: Et cetera