Business Change Manager

17 Nov 2024

Vacancy expired!

Role: Business Change Manager Location: (New York City, NY) Duration: 6+ Months Interview: Phone + Skype Primary Responsibilities Lead the development of the change management approach to a given program/initiative aligning to the business strategy Engage and shape change strategy with senior sponsors and stakeholders Define the optimal communications and engagement plan to deliver a given program/initiative benefits Ensure alignment to the business strategy, priorities and delivery of 'case for change' plans, agreed embedding targets at the outset of each program/project. Adopt the change management framework and standards Manage key business stakeholders to take ownership for the 'case for change' and to champion the change activities (e.g. managing resistance to change to speed up adoption) in the relevant change program/initiative assigned Follow consistently the change management processes and procedures and communications guiding principles and suggest improvements where necessary Ensure that the change management approach is in line with industry best practice and standards (e.g., PROSCI) Deliver in class change artefacts, including: | Change strategy to describe the overall approach change is managed focusing on timely, simple and consistent, two way communications at all levels | Stakeholder analysis to deliver a comprehensive analysis of stakeholders by groups, locations and level buy-in and engagement required to ensure a smooth roll-out of the change per group | Change impact assessment to determine the level of impact per group and what interventions are required to support and prepare these groups for the change | Communication and engagement plan to ensure people receive the right message, at the right time regularly throughout the program | Training approach to determine which groups may require training and the best approach to develop new capabilities | Embedding strategy to define how the new ways of working will be measured and embedded across the organization Build and maintain strong relationships with key internal and external business stakeholders to ensure that service delivery meets expectations. Manage and guide change champions and key stakeholders at all levels / cross departments and geographies on how to address resistance to change / obtain buy-in on complex and challenging situations Stimulate regular honest and constructive two-way feedback Understand business continuity plan to ensure own role is understood in case of a disaster situation and the support they can provide. Drive roll out of robust business readiness and knowledge transfer (around upskilling new members of staff) plans to speed up adoption and minimize business disruption and resistance during the transition and post deployment period Matrix management of one or more resources, depending on size and complexity of change, to ensure that people, resources and processes are aligned with business needs and fit for purpose. Consistently deliver best practice change interventions that align / delivers business priorities and strategy Share and collaborate with new members of the team to become confident subject matter experts in change management Preferred Competencies/Skills Excellent communication skills both written and verbal Ability to liaise with all levels of internal and external stakeholders Relationship, influencing and negotiation skills Strong ability to facilitate outcomes within the business using influencing and negotiation skills Resilient, self-driven & emotionally intelligent

  • ID: #22911426
  • State: New York Newyorkcity 10001 Newyorkcity USA
  • City: Newyorkcity
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2021-11-17
  • Deadline: 2022-01-16
  • Category: Et cetera