Business Process Analyst job vacancy

Vacancy expired!

6-8 years of IT experience - a broad range of technical domain knowledge preferred
Background in supporting ITIL process buildouts. ITIL Foundations v3 certification preferred
Knowledge and experience managing and preparing materials to support organizational change management
Policy and procedural, technical writing is strongly preferred.
Bachelor’s degree in Business Information Systems, Computer Science, Business Administration or related field; M.B.A with business communication skills preferred.
Strong understanding of different process styles and involvement in multiple process improvement projects
Direct experience as a process owner and/or manager in different IT methodologies (SDLC, waterfall, agile, ITSM, DevOps)
Experience with communication delivery channels, collaboration tools, web content management, and UX design is preferred.
Familiar with organizational change management and user adoption methods
Experience with business process modeling and analysis tools and understanding of other related technologies

VivekExt 102