Change Manager

The Ascent Services Group
New york city, NY
25 Mar 2024

Vacancy expired!

Innova Solutions is immediately hiring for a Change Manager

Position type: Full-time/Contract

Duration: 6+ Months

Location: New York, NY (Hybrid)

As a Change Manager you will:

The Role As part of its global transformation, Client has implemented a new operating model for Content/Editorial and IP rights management and is currently rolling out a technology platform & set of shared tools for planning, managing, and sharing content as well as rights to intellectual property. As we release the tools and features to additional markets and brand teams, users from various functional areas will need to adapt to new processes, ways of thinking about content, and of course adopt new technology to do their jobs. These populations have also been engaged in more than one change initiative-people, process, and other technologies-that have been undertaken over the last few years; this includes not just adopting change, but of course participating as SMEs in the design and developing of a multi-faceted, multi-function, multi-market transformation. The timing, communications, and sequence of market rollout needs to be planned carefully with relation to market impacts of other projects / dependencies on those projects; cultural differences; staffing levels in the individual markets; cutover plans; and overall workload or change fatigue. The Change Manager for Content/IP Transformation will play a key role in ensuring that the initiative meets business objectives by planning and preparing for a well thought-out market release, communications & training plan that maximize employee adoption and usage while minimizing resistance. As the Change workstream lead on the cross-functional Content Enabling Tech program team, the Change Manager will work closely with the Program Director and other workstream leads to develop the market engagement plan, including user testing, cutover, training, and post-launch hypercare; advise the business on market readiness and considerations regarding impact to the users in those markets; plan and prepare market communications; provide coaching and support to managers and supervisors to help them become successful change sponsors; identify and coach/train super users; lead the development of a training plan and oversee/conduct training

Key Duties & Responsibilities:

  • Apply a structured methodology and lead change management activities
  • Conduct impact analyses, assess change readiness and identify key stakeholders.
  • Develop change management strategies and draft detailed change management plans
  • Work with cross-functional program team to integrate change activities and communications into overall market release plan including testing, data/content migration, business cutover, end-to-end training, hypercare
  • Develop business go/no-go readiness criteria
  • Identify risks and prepare risk mitigation tactics; track and report issues
  • Anticipate resistance and plans to overcome/minimize
  • Consult and coach project teams
  • Create communication plans, sponsor roadmap, coaching plan, and training delivery plan
  • Lead the design, development, delivery and management of communications.
  • Create training approach; lead development of end-user training materials; overseeing/conduct training
  • Support and engage senior leaders and coach managers and supervisors
  • Define and measure success metrics and monitor change progress

The ideal candidate will have:

  • 6+ years of experience as change management lead on transformation initiatives involving technology platform rollouts
  • Experience and knowledge of applying change management principles, methodologies and tools on global programs
  • Organized with a natural inclination for planning strategy and tactics
  • Exceptional communication skills, both written and verbal
  • Ability to clearly articulate messages to a variety of audiences
  • Team-player; works well with cross-functional teams to deliver programs
  • Flexible and adaptable; able to work in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Problem solving and root cause identification skills
  • Acute business acumen and understanding of organizational issues and challenges
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts
  • Prosci certification or designation desired
  • Multi-language a plus: the ability to speak one of or a number of: Spanish, French, Japanese, Mandarin, German, or Italian, in addition to English, would be a great asset for this role

Qualified candidates should

APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

ASK ME HOW.

Thank you!

Amanda Bazurto-Smith

Recruiter

PAY RANGE AND BENEFITS:

Pay Range: $60 - $85 per hour

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Website:

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.
  • ID: #49539931
  • State: New York New york city 10008 New york city USA
  • City: New york city
  • Salary: $60 - $85 per hour
  • Job type: Contract
  • Showed: 2023-03-25
  • Deadline: 2023-05-23
  • Category: Et cetera