Chapter Administrator - Membership Association CNY SHRM

CNY SHRM is a SHRM affiliated non-profit organization committed to proactively supporting the development of local HR professionals and organizational leaders in all stages of their careers.

As Central New York's premier human resource organization, CNY SHRM is sought out for opinions on strategic topics related to the workplace, as well as our expertise in all areas of HR. Our dynamic, award-winning chapter provides engaging educational programs with certification credits, purposeful networking opportunities, and compelling community involvement.

Founded in 1974, we are a volunteer-led organization bolstered by recruiting, training, recognition, communications, and succession planning for our volunteers.

We are in search of a Chapter Administrator to lead the administrative functions of the nonprofit organization including event planning and program coordination, administrative support and chapter operations, financial administration, and membership and communication support.

This position works closely with the Board of Directors and Volunteer Leaders of the organization to support the 450-member organization.

Event Planning & Program Coordination

Manage all aspects of event registration, including set-up, attendee tracking, payment processing, and communication with registrants before and after events.

Serve as the point of contact for SHRM and HRCI recertification, submitting post-event documentation to attendees, and tracking attendance to ensure compliance.

Manage on-site event operations, including attendee check-in, nametag distribution, technology support (e.g., slide decks, Zoom setup), and real-time troubleshooting.

Support virtual meetings and events, including setting up Zoom links, managing registrations, providing tech support, and recording sessions as needed.

Procure, organize, and store event supplies, including nametags, printed materials, signage, registration packets, and giveaways; monitor inventory and reorder as necessary.

Administrative Support & Chapter Operations

Attend monthly Board meetings and committee meetings (as requested)

Attend SHRM Virtual meetings intended for Chapter Administrators

Respond to inquiries from members, prospective members, and vendors via email and phone in a timely, professional, and courteous manner.

Liaise with SHRM National to assist members with questions related to membership status, SHRM benefits, and certification.

Share important correspondence with the Board and committees, ensuring timely communication and appropriate follow-up.

Maintain and update the chapter calendar to reflect events, deadlines, and meetings.

Serve as website administrator, updating event listings, monthly calender, board rosters, job postings, announcements, and other chapter content as directed.

Retrieve chapter mail, process contents (e.g., checks, correspondence), and maintain digital or physical records for audit/compliance purposes.

Prepare and submit SHRM reports, including the Chapter Leader Information Form (CLIF), SHAPE report, and SHRM Excel Award documentation in collaboration with Board leadership.

Financial Administration

Assist the Treasurer by generating and sending invoices for sponsorships, event participation, or other payments; follow up as needed to ensure timely receipt.

Prepare and track deposits for all incoming funds, including event registrations, and sponsorships; maintain accurate records and submit documentation to the Treasurer.

Membership & Communication Support

Maintain updated member rosters and mailing lists, adding new members and updating contact information as needed.

Create and distribute digital communications, including monthly newsletters, event invitations, chapter announcements, and other outreach materials.

Maintain and post regularly on social media platforms (e.g., LinkedIn, Facebook), including creating event pages, sharing programming updates, and engaging with followers.

Support virtual meetings and events, including setting up Zoom links, managing registrations, providing tech support, and recording sessions as needed.

Collaborate with the Membership Committee to support retention efforts and engagement strategies.

This is a part-time year-round independent contractor role. Please submit letters of interest to the attention of Chapter Administrator Selection Committee.