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The COB & CM Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.Responsibilities:
The COB & CM Manager supports the Continuity of Business Office.
Participate in and advance a wide array of business initiatives, as well as ensure the seamless functioning of the CoB organization.
Form trusting relationships with senior executives and influence across Citi’s various Sectors and Regions.
Partner with the CoB Program Management and Sector & Region Leads on the communication strategy and materials (e.g. town halls, VOE, committee meetings).
Provide program oversight of the CoB tactical and strategic deliverables ensuring quality, efficiency and accuracy.
Lead and coordinate a wide range of activities at the direction of the CoB Head.
Partnering with the CoB leadership team to develop and maintain a calendar of activities.
Collaborate, plan and organize with and through people to gather information from across the organization and external committees to report and make business recommendations.
Facilitates a process to ensure that business continuity plans are viable, executable, implemented and tested.
Promotes business continuity awareness and education.
Identify gaps in performance and associated risks, recommend corrective actions and partner with stakeholders and management to develop Corrective Action Plans (CAPs).
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
5-8 years Banking or Financial Services Industry experience
Excellent communication skills are required to document policies, procedures, and standards.
Demonstrated planning and organizational skills
Must be able to effectively interact with senior management and persuasiveness to solicit management and staff cooperation
Excellent computer skills: Word, Excel, PowerPoint
Education:
Bachelor’s/University degree or equivalent experience
Job Family Group:Corporate ServicesJob Family:COB & Crisis ManagementTime Type:Full timePrimary Location:Getzville New York United StatesPrimary Location Salary Range:$67,750.00 - $101,620.00Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf) .View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.Citi is an equal opportunity and affirmative action employer.Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Full-time