Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.Position Overview: The Clinical Operations team enables patients to be treated in an environment combining an expert medical team with individual attention and compassionate care. The Coordinator of Practice Operations & Workflows works collaboratively with the members of the Clinical Operations team and is responsible for the operations of the assigned program. The Coordinator Practice Operations & Workflows seeks creative solutions to support the assigned program. The Coordinator Practice Operations & Workflows is an important liaison that align with the individual program goals and desired outcomes. The Coordinator Practice Operations & Workflows is an integral part of Clinical Operations and our approach to delivery of patient-centered, compassionate medical care, complementing the necessary professional services to patientsPrimary Responsibilities:
Support Clinical Operations Initiatives and Programs with appropriate documentation and communication
Collaborates with Program Manager for program execution and success
Support complete and accurate documentation of assigned project progress
Coordinate with Regional Directors, Patient Care Managers and practice staff on assessment and education activities surrounding identified opportunities for improvement, from initiation through completion
Work collaboratively with Clinical Operations, Laboratory, Radiology, Purchasing and Facilities Departments to assure all aspect of acquisitions, remediation, and compliance is complete
Support scheduling for training, education, and targeted support to practice staff as applicable
Participates in in-service training for personnel
Performs related work as required
Performance Requirements:
Adheres to group’s policies and procedures including OSHA and HIPAA guidelines
Knowledge of CMM procedures for varying specialties and their impact on practice health and safety
Ability to establish and maintain effective working and collaborative relationships with medical leadership, senior leadership team, and department managers/supervisors
Ability to foster a patient-centered environment while maintaining practice health and safety
Ability to educate and facilitate with regard to necessary changes
Ability to handle stressful situations
Typical Physical Demands:
Work requires sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds
Requires the use of office equipment, such as computer terminals, telephones, and copiers
Extensive travel to various practice locations
Typical Working Conditions:
Work is performed in a variety of settings and offices
Involves frequent contact with employee(s), provider(s), manager(s) and supervisor(s)
Work may be stressful at times, interaction with others is constant and interruptive
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
3+ years of experience in clinical or community health settings
Proficiency with Microsoft Outlook, Excel, One Note, Vizio, and Power Point
Preferred Qualifications:
2+ years of experience in the clinical setting or applicable project coordination experience
New York Residents Only: The hourly range for New York residents is $16.00 to $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Full-time