Customer Support Manager

11 Apr 2024

Vacancy expired!

Customer Support Manager for a leading Technology Company who will be leading the US internal Customer Support team. This will be a role that will lead a regional team with global exposure.

Email resume and a summary of your relevant experience to MadisonHaberl @ MichaelPage.US.com.

Client DetailsA leading global enterprise software company who values passion and hardworking individuals and strives to make their people happy.

Email resume and a summary of your relevant experience to MadisonHaberl @ MichaelPage.US.com.

DescriptionCustomer Support Manager will:

1. Manage the Customer Support team in the US

2. Track metrics

3. Maintain and develop incident management process with clients and partners

4. Participate in the design and execution of Global Support processes and work-flows

Email resume and a summary of your relevant experience to MadisonHaberl @ MichaelPage.US.com.

ProfileCustomer Support Manager must have:

1. Management experience

2. Experience with Support & ITIL processes

3. Experience of Azure infrastructure and Cloud/SaaS business applications

4. Strong communication skills

Email resume and a summary of your relevant experience to MadisonHaberl @ MichaelPage.US.com.

Job OfferCompensation is competitive and based upon experience.

Email resume and a summary of your relevant experience to MadisonHaberl @ MichaelPage.US.com.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

  • ID: #49670206
  • State: New York New york city 10008 New york city USA
  • City: New york city
  • Salary: $110000 - $125000 per annum
  • Job type: Permanent
  • Showed: 2023-04-11
  • Deadline: 2023-06-09
  • Category: Et cetera