Digital Payments Lead Product Manager

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role:Wells Fargo is seeking a Digital Payments Lead Product Manager in Credit Card & Merchant Services as part of Consumer Lending. Learn more about the career areas and lines of business at wellsfargojobs.com .The Digital Payments Lead Product Manager will be responsible for enhancing Wells Fargo's leading position in Digital Payments and Mobile Wallets by providing leadership for individual product and feature concentration areas that may change as the market evolves. Your responsibilities can include: developing the vision, strategy and roadmap for digital wallet and tokenization capabilities; providing business leadership to support delivery of the strategy; and managing the product lifecycle and end-of-life or other transitions as determined by market needs.The successful candidate will have a solid understanding of the digital payments ecosystem, detailed knowledge of digital capabilities and mobile technologies, and an understanding of the different systems and processes that go into Credit Card transaction processing. This knowledge and experience will be leveraged to effectively lead and implement various digital wallet and tokenization projects, through close partnership with teams across the enterprise that include Digital, Marketing, Fraud, and Risk teams.Responsibilities include:Planning and defining requirements for digital wallet/digital payment products and features, including: driving the consumer experience, developing the detailed product plan, building the go-to-market strategy, identifying product success metrics and getting approval for the business case

Providing technical or portfolio subject matter expertise in working with internal and external partners to drive success of products and features, which includes assessing gaps, managing testing, and driving the launch decision

Tracking and understanding market trends, including industry, competitive, and technology trends related to digital wallet / digital payment such as contactless payment, IOT, new wallets, etc.

Seeking consumer insights and identifying unmet consumer needs related to digital wallet / digital payment products and features

Tracking and reporting on financial, consumer, product and market metrics

Critical success factors will include the ability to manage effectively in a matrixed organization, develop partnerships at all levels of the business and operational/functional areas, effectively communicate insights related to opportunities aligned with the Cards and Merchant Services strategic direction, and possess a customer-centric approach to everything you do.

Required Qualifications, US:5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Ability to assess issues, make quick decisions, implement solutions, and influence change

Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives

Ability to influence and collaborate at all internal organizational levels

Strong presentation skills

Excellent verbal, written, and interpersonal communication skills

Knowledge of Waterfall and Agile/Speed to Market project methodologies

Previous digital banking and/or payment industry experience

Experience working with credit card systems, online banking systems and digital wallets

Self-starter with ability to drive significant business results

Job Expectations:Travel up to 10% of the time

Job Locations:2800 S. Price Road, Chandler AZ 85286

250 E. John Carpenter Freeway, Irving TX 75062

2200 Concord Pike, Wilmington DE 19803

150 E. 42nd Street, New York, NY 10017

7000 Vista Drive, West Des Moines, IA 50266

800 Walnut Street, Des Moines, IA 50309

401 S. Tryon Street, Charlotte, NC 28202

5201 W. Amelia Earhart Drive, Salt Lake City, UT 84116

Required locations listed above. Relocation assistance is not available for this position. Job posting may come down early due to volume of applicants.Due to a city-wide mandate in New York City, all individuals who perform in-person work or interact with the public during business must be fully vaccinated against COVID-19. At this time, this position falls under the scope of this mandate.Pay Range: NY - New York City Pay Range: $115,900 - $206,100 AnnuallySalary range is determined by location of the job.Pay Range$84,000.00 - $149,400.00 AnnualBenefitsInformation about Wells Fargo's employee benefits

We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Company: WELLS FARGO BANKReq Number: R-157056-5Updated: Fri Apr 29 23:19:24 GMT 2022Location: New York,New York