Director of Housekeeping

Position: Director of HousekeepingLocation: Fairport, NYHousekeeping DirectorYour team is the reason most guests choose to stay in our hotels they provide exceptional housekeeping services, keeping the public areas and the guestrooms shining! You are the Housekeeping Director and all those employees who wash the linens, polish the floors and make the beds are your team! As their leader you ensure that guests are taken care of by a caring, well-trained and highly motivated staff. In the role of Housekeeping Director, you will: Be the Business Manager you will oversee all aspects of the Housekeeping Department in order to ensure quality guest satisfaction, high employee engagement and operational efficiency. As the leader of this department it is up to you to create an atmosphere where a diverse team of people are engaged and thrive. Be the Leader it is your job to ensure the safe and smooth operation of the laundry as well as all those areas occupied by the guests, establishing policies and procedures which meet and exceed brand requirements and then training your staff so that they offer impeccable service and understand the true meaning of "clean". Be a Financial Guru you will be very involved in the budget process and then must keep a pulse on daily occupancy so you schedule staff appropriately, managing expenses and maximizing profits. Be the Manager on Duty taking charge of the property when required. But, when short staffed, be willing to pitch in and help you team with whatever needs doing.