EDI Application Manager (Hybrid)

A recognized retail organization in New York City is currently seeking an experienced IT professional to join their staff as their new EDI Application Manager. In this role, the EDI Application Manager will be responsible for coordinating, managing, and performing EDI trading partner set up and service activities as well as developing problem solutions and be involved in test management, knowledge management and knowledge transfer. This is a Hybrid opportunity requiring the qualified professional to work 3 days a week onsite.

• Design and requirement gathering of EDI trading partner set up
• Acting as a liaison between internal business units, trading partners and EDI developers for testing in SAP AFS Sales & Distribution (SD), SAP Retail, and implementation support
• Monitoring IT operations, orchestrating service activities, and managing escalations
• Tracking and managing incidents and problems
• Performing problem related root cause analysis and develop problem solutions
• Preparation of documentation for support activities
• Train operational specialist regarding release upgrades, continues improvements, new tools and functions
• Leading projects and/or release related test management
• Performing other duties, as needed

• 5+ years of related work experience in a similar role supporting business solutions using Converting Platforms, SAP Sales & Distribution (SD) module
• Bachelor's Degree in Computer Science and/or a related field
• Well-funded technical knowledge considering different EDI messages (like 810, 832, 856, etc.)
• Good understanding of business processes ideally EDI trading partner set up and wholesale workflows
• Basic understanding of Idoc/ALE
• Solid analytical and problem solving skills
• Great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized

• Bilingual (English and German, Spanish or Portuguese)